8-12 authorization errors can occur for a number of reasons. Choose an option from the list below to learn more about 8-12 errors and the steps you can take to resolve them.


Content Specific


If you receive an 8-12 error while watching a specific channel or show, it's likely because that programming was available for a free preview. Receiving an 8-12 error means you no longer have access to that content. This error may show as 8-701 or 17-753 on Apple devices. Follow the link below to get instructions for resolving an 8-701/17-753 error:


Error 8-701 >


Check our available free previews below to see if the preview for this content has ended:


Free Previews > 


Device Specific


If you're receiving an 8-12 error on one of the devices below, try the steps listed to resolve the issue:


AirTV Mini and AirTV Player:


  • Update the SLING app
  • Sign out and back in to the SLING app
  • Restart your device


Amazon Fire:

  • Update the SLING app
  • Sign out and back in to the SLING app
  • Restart your device


Apple Devices:


This error may show up as 8-701 on Apple tvOS (Apple TV) or iOS (iPhone, iPad, iPod Touch) devices. Follow the link to get instructions for resolving an 8-701 error:


Error 8-701 >


Browsers (Chrome, Edge, Safari):


LG TV:


MacOS:


Additional Info


8-12 errors typically resolve themselves after 24 hours. If you're unable to resolve the error using the steps provided, please try watching on a different device until then. 


We hope to have this issue resolved in a coming release. In the meantime, if your device is not listed above or the recommended steps did not help, please try relaunching the SLING app and then contacting us using the link at the very bottom of this page. Our agents have additional steps that may help.