Important Note: We're currently investigating a known issue in relation to the cancel process. Find more information and potential workarounds HERE >

We hate to see you go, but if you need a break, you can easily pause or cancel your subscription at any time.The options to pause or cancel can be found by logging in to your My Account page at 

Go to My Account >

Pause Your Subscription

Find and select Pause Subscription from the My Account dashboard. 

  • Choose how long you want to pause your subscription for (1, 2 or 3 months)

  • Select Next and follow the on-screen instructions to finish pausing your subscription

  • The pause will take effect beginning on your next billing date

Important note: Customers taking advantage of promotions (prepay bundles, annual plans, free trials), customers using only gift card as payment, customers that signed up through their devices (excluding Roku), customers that signed up through an affiliate retail partner or customers using Amazon Pay are not eligible to pause their subscriptions at this time.

Cancel Your Subscription

Find and select Cancel Subscription on the My Account dashboard.

  • Follow the on-screen instructions to finish cancelling your subscription

  • Once finished, we’ll let you know when your cancellation will take effect, where we’ll send a confirmation email and how you can restart service

After you cancel, your current paid subscription will run for the duration of your billing cycle or any prepaid period. This means you can continue to enjoy your subscription until your renewal date. If you cancel during a free trial, service will be terminated immediately. Note that we do not provide refunds for prepaid or partial months of service.

More Information

Find additional details and helpful links below

Can I still watch after I cancel?

You can! 

If you recently cancelled your paid SLING TV subscription, you’ll continue to receive service until the end of your current billing cycle (cancelling a free trial will have terminated your subscription immediately)

Once your account expires, you can come back as often as you’d like to enjoy hours of free content using the SLING free experience. Find the free experience on these select devices:

  • Roku

  • Amazon

  • Android

  • Select web browsers

    • Google Chrome

    • Microsoft Edge

    • Safari

Learn more >

I Deleted The App. Will That Cancel My Subscription?

No. You’ll still need to log in and cancel your subscription online. Follow the steps above for assistance. 

I’m Getting Errors When Trying To Pause Or Cancel

If you’re seeing errors on the Pause Subscription or Cancel Subscription pages such as long load times, frequent time-outs or buttons not being clickable, try switching to private browsing or incognito mode, or clear your browser cache:

  • Chrome: 

    • Click More (3 vertical dots) in the top right of the browser window

    • Click More tools Clear browsing data

    • Choose a time range, or select All time to delete everything

    • Next to Cookies and other site data and Cached images and files, check the boxes

    • Click Clear data

  • Edge:

    • Select Settings and more Settings Privacy and services

    • Under Clear browsing data, select Choose what to clear

    • Choose a time range from the drop-down menu

    • Choose what types of data to clear

    • Select Clear Now

  • Safari:

    • For Mac, in the Safari app, choose History Clear History, then click the pop-up

    • Choose how far back you want your browsing history cleared

    • For iOS, open the Settings app, then scroll down and select Safari

    • Scroll down and tap Clear History and Website Data

    • Tap again to confirm

  • Firefox:

    • Click the menu button and select Options

    • Select the Privacy & Security panel

    • In the Cookies and Site Data section, click Clear Data

    • Choose what to clear, then click the Clear button

Additionally, if you’re using ad-blocker software or a VPN, try disabling it to make your changes.

I Cancelled My Subscription, But I’m Still Being Charged

If you cancelled your subscription but are still seeing charges, there are a few things you can check:

  • Make sure your account was actually cancelled:

    • Log in at

    • If your account is cancelled, the My Account page will display options for restarting service (do not select this option if you don’t wish to restart)

    • If the account has not been cancelled, the My Account page will display information about your next billing date and options to change your subscription. Follow the instructions above to cancel your subscription 

  • Check that you don’t have another account

    • Visit the Forgot Username/Email page

    • To confirm your identity, enter your first and last name, and the last 4 digits of the card being charged

    • If we’re unable to locate an account, or if you don’t recognize the email address returned, please use the links provided on that page to contact us and we can help you out

Forgot Username/Email >

Go to My Account >

I Don’t See The Options To Pause Or Cancel

Occasionally, we’ll offer limited free trials or previews that don’t require you to enter payment information. If you never provided payment information when signing up for a free trial, you won’t need to cancel the trial; it will automatically expire following the end of the trial period.