If you receive the following error message when selecting Restart Now
to restart your account on your Amazon device, there was an issue with your payment method. Visit pay.amazon.com
to update your payment information. Click here
if you'd like step-by-step instructions.
If you selected Change Subscription
to make changes to your subscription while restarting and are seeing payment method issues, visit amazon.com
to update your 1-Click settings.
- Sign in to your account and go to Your Account from the Account & Lists drop-down
- Next, select Your Amazon Wallet
- Add your payment information under Add a New Payment Method. Make sure the box marked Use this card across all of Amazon is checked
- Finally, click Add your card