I'm missing a local channel, what do I do?

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Last Published Date5/21/2018 9:05 PM
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If you're missing a local channel that is normally available to you through your subscription to Sling TV, there may be an issue with your IP address. An IP address is a unique number that identifies each device using the internet. Depending on your Internet Service Provider (ISP), your IP address could show you as in a different area from where you're currently located, which could cause local or regional programming to be absent from your Sling TV channel lineup.

You can check your IP address location by clicking the button below. Make sure you're using a non-mobile device that's connected to your home network.

 IP Lookup
  • If the tool shows you outside of the metro area where you're currently streaming (for instance, if you're in Denver and the tool shows you as in Seattle), please click here and fill out the requested information.
If you're watching on an Android mobile device, ensure that location services are enabled. If location services are turned off, channels specific to your Designated Market Area (DMA) such as local and regional programming may not appear in your guide, or you may receive an error when trying to view them.

To enable location services on your Android device:
  • Tap the Settings icon
  • Select Location > Google Location Reporting > Location Reporting
  • Toggle the switch to On
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