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How do I cancel Sling TV?

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FAQ

 
Last Published Date7/2/2018 4:02 PM
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Answer

We hate to see you go, but if you need to cancel your membership, follow these steps below:

Start by signing in to your Sling TV account here.

Enter your email address and password.

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 Click the Cancel Subscription link on your account page.


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​You will be prompted by a pop-up ensuring you actually wish to cancel your subscription. To continue, click on CANCEL SUBSCRIPTION

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 Next, let us know why you're leaving.
  
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Before you go, be sure to check out the resources that may address your reason for cancelling. If these don't help, please let us know a little more about why you're cancelling, or what we can do better. We're listening! If you'd still like to cancel, click Continue to Cancel, and then Confirm my Cancellation.

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Your account has now been cancelled. We'll let you know when the cancellation will take effect, and where we'll send confirmation.

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After you cancel,  your current paid subscription will run for the duration of your billing cycle or for any prepaid period. This means you can enjoy your subscription until your renewal date. If you cancel during a free trial, service will be terminated immediately. Please note that we do not provide refunds for prepaid or partial months of service.

For more information about our cancellation policy, see our Terms of Use.

Can I still watch if I've cancelled my subscription?

Sure!

If you recently cancelled your Sling TV subscription, you’ll continue to have service until the end of your current billing cycle. If you cancelled during a free trial, your service will have been terminated immediately. Once your account expires following the end of your last billing cycle, you can still access hours of free video on-demand content from Sling TV whether you have an active subscription or not.

Please note that while the full experience described below will only be available on Roku devices to start, many features are available on other devices, and we hope to have the full experience available on all devices in the coming months.

To start, launch your Sling TV app. From here, select Restart Service to restart your subscription just the way you had it before, Change Subscription to restart your subscription with a new service, or Browse Free Shows to check out some free programming.

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If you’d just like to check out some free shows, choose from channels like TBS, TruTV, TNT, Food Network, HGTV, and History Channel. Browse all free content on the My TV screen under the Watch Now ribbon.

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You can also go to the Guide to browse programming by channel or Shows to browse by genre.

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Select a show and start it just like you would with your active Sling TV subscription.

How many devices can I watch free content on?

You can enjoy free content from Sling TV on two devices at one time with your expired account. If you restart your subscription, you'll be able to stream on the number of devices included with that service.

Can I rent movies or Pay-Per-View?

Sure! Choose a new or classic movie from our catalog, or purchase Pay-Per-View events just like you would with an active subscription.

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Note that to rent movies or purchase Pay-Per-View, you must have an active credit/debit card on file. Click here for details on how to update your billing information.

Click here for more details on renting movies with Sling TV.

Click here for more details on purchasing Pay-Per-View events with Sling TV.

Can I watch over-the-air programming?

Yes! If you have an AirTV Player (white) with adapter and antenna, or an AirTV (black) connected to a supported device, you’ll still be able to view your over-the-air programming through the Sling TV app if you’ve cancelled your subscription.

For details on viewing over-the-air programming with the AirTV Player, click here.


For details on viewing over-the-air programming on other supported devices with the AirTV, click here.

I cancelled because I don't watch that much. What can you do for me?

You can restart your Sling TV subscription with one of our available standalone services like Showtime, NBA League Pass, Curiosity Stream, and more! Click here for more information.
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