Experiencing issues streaming on MAC OS Sierra?

« Go Back


Alert Message
Alert Message Expiry 
We are aware that some MAC users who have the new Sierra OS have been experiencing poor streaming quality, slow frame rates, skipping, etc. If you are seeing any issues like this, please download and install version 10.12.1 or later of MAC OS Sierra. If you are on a previous version of the Sierra OS download our plugin by copying the web address below into your browser. After downloading this plugin, your playback should start running smoother. If you have recently reinstalled or updated your app, you may have to do this again. If this does not fix your playback issue, please visit our Resolve an Issue section for more troubleshooting steps.

HideChatTileNot Checked
HideEmailTileNot Checked
HidePhoneTileNot Checked
Hide DeflectionNot Checked
Hide Related ArticlesNot Checked

Was this answer helpful? Yes - No
Was this answer helpful? Yes - No
Was this answer helpful? Yes - No

Need more help on this issue?

Mountain Time Zone
    Mountain Time Zone
      Mountain Time Zone