6-402 errors are received when you're trying to view content that has been blacked out.
If you're receiving a blackout message when trying to view an NBA, NHL, or MLB game, double-check to make sure your game isn't on another channel. Sometimes games are blacked out on a local channel or regional sports network, but not the national broadcast. Be sure to check all available channels for your game. National broadcasts for each league are typically available on the following channels:
For more information on blackouts, please click here